Reviews

8

Good

It took a while to decide, because the items are very expensive. FInally, it worth the value. The clothes are comfortable and fit very good. Also the assistance is good.
Would you recommend us? Yes
- Verona
10

Great Service & Product

Great, quick & easy service. The backpack is great quality & easy to use. Very happy.
Would you recommend us? Yes
- Swansea
4

I purchased two items from you back in December, a pack pack and the insulated rain guard.

The rain guard is great so far, it worked very well to protect my legs while also keeping them warm while on a trip to Brussels for New Years. The pack pack, which also worked well unfortunately broke. The zippers just came off of the main compartment. I am giving a low rating because I have written and called using Whatsapp with no answer or response. I have also sent an email with no response. It is frustrating because it has not even been 6 months and the equipment broke down. Perhaps I got a generic one? I can not say, however given I have attempted to contact the company for assistance multiple times using multiple methods I can say I am disappointed by the customer service. The shipping was very quick and the order was delivered in a timely manner, so for this I can say I would recommend the company because they have great items that help maintain an active lifestyle following an injury. I would caution though, that as up to this moment the customer service is not great. Hopefully you can change my mind.Thanks,

Response from the company

Dear Adam,I am very sorry to hear about your experience with us. My colleague Marloes from Customer Service has sent you a brand new Commuter Pack! We hope you will enjoy your purchase. If there's anything else we can assist you with, please don't hesitate to contact us.Have a wonderful day.Kinetic Balance

Would you recommend us? Yes
- Hemau
8

I LOVE my new wheelchair bag .... it is has all the pockets and plenty of space!!

I think you guys are great but I had sent a question and never heard back.... Are the jeans for men and women. I would like a Womens jean. thanks!

Response from the company

Dear Liz,Thank you so much for your review!I am very sorry for that. Can you send your question again to our customer service info@kinetic-balance.com? We would love to help you. Have a great day!

Would you recommend us? Yes
- bozeman
10

Jeans Expensive but worth it.

Love your jeans. The quality, the l fit, and the pockets are worth the price.

Response from the company

Thank you for taking the time to let us know your experience. Enjoy your purchase!

Would you recommend us? Yes
- Kamloops
7

Product prima

Product bevalt goed, drammen om recensie is irritant

Response from the company

Beste Erica,Dank voor je beoordeling. Het is absoluut niet de bedoeling om onze gebruikers te verplichten tot het schrijven van een review. Je kunt ons ook altijd een e-mail sturen met jouw persoonlijke ervaring. Veel plezier met je aankoop!

Would you recommend us? Yes
- Utrecht
10

Real professionals

Smart solutions for wheelchair users, high-quality workmanship. Not cheap, but worth it!

Response from the company

Thank you for taking the time to let us know your experience. Enjoy your purchase!

Would you recommend us? Yes
- Dornbirn
10

Eindelijk….

….geen koude rug meer in de rolstoel! Zakken waar ik goed bij kan. En geen “hoog water” omdat de pijpen te kort zijn bij zitten.Top broeken en top beenzak. Ik twijfeldd een jaar vanwege de prijs, maar na een seizoen al het bedrag opgeleverd aan comfort en draag plezier. TOP!!

Response from the company

Beste Dees, dank voor je recensie! Wat ontzettend leuk om te horen. Veel plezier met je aankoop.

Would you recommend us? Yes
- Duiven
9

Great quality, good design and very practical

Very reliabledescription for women's sizes I couldn't see any.Great clothes for wheelchair users.

Response from the company

Thank you for taking the time to let us know your experience. Enjoy your purchase!

Would you recommend us? Yes
- Österreich
10

Perfect

Perfect

Response from the company

Thank you for taking the time to let us know your experience. Enjoy your purchase!

Would you recommend us? Yes
- Neede
8

Qualitativ sehr gute Ware

Leider für meinen Sohn zu schmal. Aber sehr durchdachte und hochwertige Produkte.
Would you recommend us? Yes
- Gartow
8

In großen und ganzen alles ok.

Die Jacke ist sehr schön und funktional. Die Hose hat leider nicht gepasst, sie war einfach 10 cm zu kurz. Sie ist sehr schön gemacht, mit vielen kleinen Dingen, die einfach sinnvoll sind. Bedauerlicherweise war sie zu kurz und ich hoffe, es gibt bald eine, die eine normale Größe hat. Würde gerne eine Hose von euch haben.Robert
Would you recommend us? Yes
- Berlin
6

Größte Größe hat mir leider nicht gepasst!

Qualitativ finde ich ihre Produkte top!Für einen besseren Kundenservice würde ich mir jedoch eine individuelle Anpassung der Konfektionsgröße wünschen!
Would you recommend us? No
- Sinsheim
8

Praktisch, bequem und gute Handhabung.

Sehr kompetenter Service und top Beratung.

Response from the company

Vielen Dank für das schöne Kompliment!

Would you recommend us? Yes
- Aschaffenburg
1

Retournierte Ware wurde nicht rückgebucht

Die Jacke 3-1 in S von der Bestellung 42649 war zu klein, daher hatte ich sie zurückgeschickt und in M bestellt (Bestellung 43231). Jedoch wurde bisher die retournierte Bestellung nicht gut geschrieben.

Response from the company

Hi Mathias,Sorry to hear you are unhappy with us. Unfortunately we never received your return. I've send you an email about this issue. I hope I can help you trace your parcel.Kind regards, Eva

Would you recommend us? No
- St. Oswald Bei Freistadt
8

Solide bedrijf

Fijn dat er wordt nagedacht over hoe rolstoel gebruikers te ondersteunen met goede producten. De gevoerde raindek rider is warm en geeft een comfortabel gevoed. Levering was snel.

Response from the company

Dank je wel!

Would you recommend us? Yes
- Rhoon
10

Alles perfect!

Alles perfect!
Would you recommend us? Yes
- Westerlo
8

How did I ever do without it?

As a paraplegic, this is a game changer. If my legs get cold, my entire body does and that results in huge amounts of pain. This parka for my legs is inconvenient to put on and take off when I need to go to the toilet. But I don't go anywhere without it! I wish I had one of these last year as my weight increased from not going out. This little piece of gold helps me to do over 100kms a month! Game changer. Buy it, you won't be disappointed! The customer service were amazing and helped me in choosing the product and recommended a different size for me.
Would you recommend us? Yes
- London
10

Sehr angenehm zu tragen, hält super warm und ist schnell angezogen

Sehr schneller Versand, sehr gute Qualität.
Would you recommend us? Yes
- Burk
9

Zeer goed voor mindervaliden

Erg goede webshop voor 'normale' kleding voor mensen die mindervalide zijn. Erg goed over nagedacht zodat het er dus redelijk 'normaal' allemaal uitziet.
Would you recommend us? Yes
- ZWOLLE
414 customers rate us with a 9/10